Rive-Sud: 450 677-5757 Montreal: 514 990-3338

Career

Join us in the leader's team

Founded 40 years ago, Alarme SL located on the South Shore of Montreal is a family owned and operated business in the process of passing to the next generation. Our team of 15 or so is one of the most versatile, dynamic and uppermost competent group of experts in the field. Each and every one of our employees is committed to keep our customers safe.

We offer a variety of security products and services and we encourage our employees to constantly acquire new competencies in order to develop skills in all types of security needs.

Young families very much appreciate the flexibility and the work-family balance we offer. Over the years, most of our tools have been converted to be run by a computer. And we are constantly looking for procedures and new tools that will impact positively our work methods, all this in order to ensure long-term sustainability.

  • Life, disability, health and travel insurance
  • Flexible schedule
  • Work-family balance
  • Investment in training and resource development
  • Employee discount
  • Employee referral bonus
  • Mileage reimbursement
  • Free parking
  • Possibility of company-supplied vehicle
  • Social activities provided by employer

Alarm technician /Security system installer / Security system technician (Longueuil)

ROLE

The holder of this position is responsible for all activities inherent to security systems installation and maintenance. He goes to the customer’s (residential, commercial, institutional or industrial) location and delivers quality work to the client’s satisfaction.

DUTIES AND RESPONSIBILITIES

  • Install security systems; 
  • Repair and maintenance of systems; 
  • Inform customers of problems and work to be done;
  • Program components and activation of system; 
  • Verify systems and components; conduct tests with central and designated authorities;
  • Provide technical expertise and troubleshooting;
  • Provide customers with proper info and instructions for their security system;
  • Collect work related info (work sheet, work records, etc.) and diligently complete documents.

KEY CHALLENGES

  • Provide expertise to customers;
  • Produce high-quality work within project’s timetable;
  • Ensure high-level customer satisfaction.

COMPETENCIES AND REQUIREMENTS

Credentials and experience:

  • Security system installation and maintenance certification or equivalent
  • Tradesman qualification certificate delivered by the CCQ  
  • Proficient in the use of security systems programing software
  • Fully grasp new technologies
  • Valid driving licence 
  • Private security licence

Required skills:

  • Excellent communication skills (oral and writing)
  • Bilingual (asset) 
  • Results oriented 
  • Dedication 
  • Ability to work unsupervised 
  • Judgment 
  • Analytical ability
  •  
  • Skillfulness 
  • Strong organizational and planning skills
  •  
  • Customer focused 
  • Problem solving skills 
  • Keen sense of observation 
  • Observance of confidentiality
  •  
  • Team player

Fire inspection technician (Longueuil)

ROLE

The holder of this position is responsible for the fire prevention of commercial and residential buildings. He makes sure that all fire safety standards are observed and that all equipment is functional and in order.

DUTIES AND RESPONSIBILITIES

  • Conduct fire alarm system inspections (CAN/ULC S-537 & 536)
  • Express opinion regarding recommendations, remarks, and capacity of fire alarm systems based on laws and regulations
  • Fully comprehend the various building and municipal codes as well as updates
  • Produce inspection reports
  • Replace defective parts when performing inspection
  • Following inspection, assist representatives during system upgrades

COMPETENCIES AND REQUIREMENTS

Credentials and experience: (asset)

  • 1 - 2 years relevant experience in a similar position
  • Fire alarm system technician certification (ACAI/CFAA)
  • Basic technical knowledge of fire alarm systems
  • Understanding of the National Building Code, National Fire Code, ULC and updates
  • Attestation of collegial studies in fire prevention

Required skills:

  • Bilingual (intermediate level English)
  • Inquisitive, ability to work unsupervised and technologically proactive 
  • Good communication skills (oral and writing)
  • Diligent and committed to deliver quality work
  • Keen sense of observation
  • Analytical ability and capacity to summarize
  • Strong organizational and planning skills
  • Good judgment 
  • Possess a valid driver’s licence and own a car

Technical and sales advisor (Longueuil)

ROLE

The holder of this position serves as primary contact and represents the company with residential and commercial customers.

 

DUTIES AND RESPONSIBILITIES

  • Elaborate strategies and action plans to increase business development;
  • Actively promote our products and services to potential and actual clients;
  • Recognize business opportunities and use various strategies in order to recommend appropriate product or service;
  • Identify customers’ needs and give relevant info regarding products and services they should acquire to meet their expectations;
  • Demonstrate our alarm systems and other security products;
  • Provide information regarding the price of our products, services and packages we offer;
  • Negotiate service agreements;
  • Reassure customers regarding their choice of a security system and answer any question they may have;
  • Using appropriate software, draw up proposals according to company’s standards and ensure a follow-up with customers;
  • Receive complaints and solve problems;
  • Solicit, ensure the follow-up, supply info and plan or confirm an appointment with clients by phone or email;
  • Make sure you communicate relevant info to coworkers in an efficient manner;
  • Accompany technical teams to customers’ residence or business location at the beginning of the installation;
  • Conduct quality control visit of installation;
  • Make sure customers are highly satisfied;
  • Build and maintain a close and solid business relationship with customers;
  • Give customer feedback to team regarding products and services;
  • Participate in team meetings, workshops and training sessions.

COMPETENCIES AND REQUIREMENTS

Credentials and experience:

  • Experience in the field of security (mandatory)
  • Experience as a security system technician (asset)
  • Sales representative diploma or equivalent
  • Minimum of 1-3 years’ experience in a sales position
  • Proficient in the use of desktop software (MS Office, internet, Acomba)

Required skills:

  • Excellent communication skills (oral and in writing)
  • Intermediate level bilingualism (oral and in writing)
  • Ability to identify needs
  • Results oriented
  • Enthusiasm and vitality
  • Motivation
  • Negotiation skills
  • Politeness
  • Strong organizational and planning skills
  • Ability to work unsupervised
  • Customer focused
  • Team player

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Alarme SL

1010, Sainte-Foy Blvd.
Longueuil, Qc, J4K 1W2

Rive-Sud: 450 677-5757 Montreal: 514 990-3338

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